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Date
2018-04-30
Name
Wolfgang Pawlik
Instrument
KORG SQ-10
Location
Vienna / Austria

Translation: After more than 15 years in deep sleep, I decided to have my SQ-10 repaired, which I bought half broken and with intermittent errors. After some research on the internet, I came across "coincidentally" (well, there are no coincidences) on Virtual Music and Mr. Guelfenburg and can only say that this coincidence was the first choice. I am very satisfied with the friendly service and the very good result of the quick repair.

Original Text: Nach über 15 Jahren im Dornröschenschlaf habe ich mich entschlossen, meinen SQ-10, den ich damals halb defekt, bzw. mit intermittierenden Fehlern erstanden habe, reparieren zu lassen. Nach einiger Recherche im Internet stieß ich "zufällig" (es gibt ja keine Zufälle) auf Virtual Music bzw. Herrn Guelfenburg und kann nur sagen, dass dieser Zufall aller erste Wahl war. Bin sehr zufrieden über die freundliche Bedienung und das überaus gute Ergebnis der raschen Reparatur.

Date
2018-04-25
Name
michael
Instrument
moog model d + muse
Location
germany

Translation: I got my muse last week and installed it right away. the installation was easier then expected.

apart from the fact that the packaging and the manuals are really very appealing, I think the muse itself is a masterpiece. there is clearly a lot of heart, brain, knowledge and experience inside. an ingenious solution of every minimoog owner who wants to work seriously with the instrument!

dear alex, please keep it up and let me know if there are any updates for my muse thanks again for your great service!

Original Text: ich habe mein muse letzte woche bekommen und auch gleich installiert. der einbau war dann doch leichter als erwartet.

abgesehen davon daß die verpackung und die manuals wirklich sehr ansprechend gestaltet ist, halte ich das muse ansich für eine meisterleistung. da steckt ganz klar eine menge herz, hirn, wissen und erfahrung drinnen. eine geniale lösung jeden minimoog besitzers der ernsthaft mit dem instrument arbeiten will !

lieber alex, bitte mach weiter so und informiere mich, wenn es für mein muse irgendwelche updates gibt. danke nochmals für deinen tollen service ! ! !

Date
2018-02-01
Name
Barney Rosenthal
Instrument
PPG Wave 2.2
Location
United Kingdom

I recently acquired a very sick PPG Wave System, 2.2 and Waveterm A, and I am happy to say that Alexander has nursed it back to full health. I flew to Vienna to see Alexander, he was very friendly, great to chat to and offered us delicious strudel and coffee! He proceeded to fully repair and service my Wave cards, all in time for me to take them back home with me! Alexander is the best technician I have had the pleasure of meeting. He gave us good recommendations of places to visit whilst we were in Vienna, and was very professional in his work, giving me regular updates throughout the week. He has proceeded to stay in regular contact via email to help me with any issues and queries I was having. I cannot recommend Alexander highly enough, he is without a doubt one of the world's best PPG technicians. If you have an old synthesiser that needs a service or repair, Alexander is the man you need. I am very glad to have met him and to have my Wave 2.2 back in fully working condition.

Date
2018-01-25
Name
Andreas Erchinger
Instrument
Roland JX3P
Location
Freiburg / Germany

Translation: I can not imagine a more professional and friendly service - super clear and careful communication combined with the highest professional and technical expertise, but also very fast! Absolute and fair transparency in costs! If everything could be like that! Thanks a lot!

Original Text: Ich kann mir keinen professionelleren und dabei so freundlichen Service vorstellen- super klare und sorgfältige Kommunikation verbunden mit fachliche und technisch allerhöchstem Sachverstand, dabei auch noch total schnell !  Absolute und faire Transparenz bei den Kosten! Wenn doch alles so sein könnte ! Vielen vielen Dank!

Date
2018-01-07
Name
Franz Sommer
Instrument
Chroma Polaris
Location
Graz / Austria

Translation: After endless research on the net, I wanted to give up, because the Polaris seemed irreparable to me. But Alexander has really done a masterpiece with his repair service. Apart from that he had quite good hints and we had a very informative conversation about 19 inches  - perfect. Many, many thanks - clearly top, the man with a sheer inexhaustible know how about synths and electronics, absolute unreserved recommendation!! All the best!

Original Text: Nach zahlreichen Recherchen im Netz wollte ich schon aufgeben, da mir der Polaris irreparabel erschien. Alexander hat hier wirklich, was Reparieren betrifft, eine Meisterleistung abgeliefert. Noch dazu sehr gute Tips, ein paar sehr informative 19 Zoll Gespräche - perfekt. Vielen, vielen Dank - eindeutig top, der Mann mit einem schier unerschöpflichem Knowhow über Synths und Elektronik, absolute uneingeschränkte Empfehlung !! Alles Gute weiterhin!

Date
2017-12-30
Name
Markus Moser
Instrument
Moog Model D Reissue / MUSE
Location
Offenburg / Germany

Translation: I also got the MUSE in December. With the enclosed instructions, the installation is a breeze and done quickly. What can I say - you probably already know these reactions: The MUSE extension is truly the ultimate upgrade for the Model D - I am excited! Alone the adjustable pitch bending and the centre zero range is a blessing itself and justifies the installation more than ever! I will test the other functions in the computer / midi environment as soon as I can and I certainly enjoy it, too. So: Well done, great respect and thank you for this fantastic product and the nice and individual transaction!

Markus

Original Text: Auch ich bekam den MUSE im Dezember. Mit der beiliegenden Anleitung ist der Einbau ein Klacks und schnell erledigt. Was soll ich sagen - man kennt diese Reaktionen wahrscheinlich schon: Die MUSE-Erweiterung ist wahrlich das ultimative Upgrade für den Model D - ich bin begeistert! Alleine das einstellbare Pitch-Bending und der Nullbereich ist schon eine Wohltat und den Einbau mehr als wert! Die anderen Funktionen werde ich beizeiten austesten in der Rechner- / Midiumgebung und mit Sicherheit ebenso genießen. Also: Bravo, großen Respekt und vielen Dank für dieses grandiose Teil und die nette und persönliche Abwicklung!

Markus

Date
2017-12-19
Name
Andy
Instrument
Minimoog Model D Reissue + Muse

Translation: Oh man, I'm glad I ordered the Muse and received iit even before Christmas!! It's just a dream! Finally I can really use the Minimoog in the studio and the pitch wheel works great, too. I'm thrilled. Thanks also for all the great and nice cooperation. I feel very well looked after with my musical problems and will gladly recommend you.

All the best for 2018!
Andy

Original Text: Oh Mann, bin ich froh, dass ich das Muse bestellt hab und sogar noch vor Weihnachten ergattert habe!! Es ist einfach ein Traum! Endlich kann ich den Minimoog wirklich im Studio verwenden und das Pitch Rad funktioniert auch super. Ich bin begeistert. Danke auch für all die tolle und nette Zusammenarbeit. Ich fühle mich mit meinen musikalischen Problemen sehr gut aufgehoben bei Euch und werde Euch gerne weiterempfehlen.

Alles Gute für 2018!
Andy

Date
2017-03-15
Name
Anthony Zamora
Instrument
PPG Wave 2.3
Location
Los Angeles / USA

Alexander is an absolute professional in ever sense of the word. I have a PPG 2.3 that was declared dead by some top tech's in Los Angeles. I was recommended Virtual Music by the good people at PPG and sure enough Alexander was able to fix all the problems and perform updates to the 2.3 and now we have a perfectly working and stable PPG once again. Throughout the whole process it was very clear to me that Alexander is a talented and highly competent technician. Many thanks for your time, efforts and talents. I will most definitely recommend his service to friends and family.

Date
2017-03-09
Name
Anselm
Instrument
PPG Wave 2.3 in 2.2 case
Location
Spain

Alexander is just the best technician I've worked with. Constant feedback, fast and perfectionist in all the ways.

Just fantastic!

Date
2016-12-29
Name
John
Instrument
PPG Wave 2
Location
UK

I had issues with some of the voices on my voice cards, and Alexander was able to work on them, and successfully repair them. At every stage I was kept up to date with the progress, and I now have a working PPG again.

Many thanks Alexander for your excellent work, and for your polite and friendly communication.

Highly recommended.

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