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Date
2019-02-03
Name
Todd Campbell
Instrument
PPG Wave 2.3 and Waveterm B
Location
USA

Alexander has been invaluable and helpful in diagnosing my Wave 2.3's issues. He is an amazing resource, and I am so thankful Virtual Music exists.

Date
2019-01-28
Name
Udo A
Instrument
Moog Reissue Model D / MUSE

The overall "The Muse" - package is excellent. Hardware and software are perfectly implemented. The installation is not difficult, but also not quite easy for totally untrained people. Most important: You need patience, the right tools and some sensitivity. My Moog now finally plays itself highly precise regarding the use of mod- and pitchwheel as well as AT as alternative Controller for ModWheel usage. The package includes (via download) SysEx patches which are extremely helpful and accelerate the calibration and adjustment of the Moog with different pitch and modwheel values. As mentioned, to my (positive) surprise also the aftertouch now works perfectly as an alternative controller for modwheel modulations. My conclusion is that "The Muse" makes the Moog Reissue the perfect D.

Date
2019-01-07
Name
Manfred Waluga
Instrument
PPG Wave 2.3
Location
Herzogenrath / Germany

Translation: My Wave 2.3 had problems reading the waveform memory. Under the expert guidance of Alexander, we identified the fault to be in the processor board.
The repair was quick and it returned the week before Christmas. Perfect processing! My PPG Wave 2.3 works again :) Thank you for the usual professional help!

Original Text: Mein Wave 2.3 hatte Probleme beim Auslesen des Wellenformspeichers. Unter fachkundiger Anleitung von Alexander wurde dann das Prozessorboard als Ursache identifiziert, und noch in der Woche vor Weihnachten zügig repariert und zurückgesandt. Abwicklung perfekt! Wave 2.3 jetzt auch wieder :) Vielen Dank für die gewohnt professionelle Hilfe!

Date
2018-12-19
Name
Tobias Menguser
Instrument
Prophet VS
Location
Altlussheim / Germany

Translation: My Prophet VS was with Alexander this year and was overhauled. Both technically and visually one might think that the sampler is just coming out of production. I am very satisfied! Thank you Alexander!

Original Text: Mein Prophet VS war dieses Jahr bei Alexander und wurde überholt. Sowohl technisch als auch optisch könnte man meinen, dass der Sampler gerade aus der Herstellung kommt. Ich bin super zufrieden! Vielen Dank Alexander!

Date
2018-12-19
Name
Tobias Menguser
Instrument
Emulator II
Location
Altlussheim / Germany

Translation: My Emulator II was with Alexander this year and was overhauled. Both technically and visually one might think that the sampler is just coming out of production. I am very satisfied! Thank you Alexander!

Original Text: Mein Emulator II war dieses Jahr bei Alexander und wurde überholt. Sowohl technisch als auch optisch könnte man meinen, dass der Sampler gerade aus der Herstellung kommt. Ich bin super zufrieden! Vielen Dank Alexander!

Date
2018-10-14
Name
Christian Widerin
Instrument
Jupiter 4, Juno 106
Location
Vienna / Austria

Translation: Alexander has been looking after my JP4 for years to my complete satisfaction and has repeatedly expelled him from any quirks. In this respect it was clear that only he was eligible to bring a long time neglected Juno 106 back on track. Both visually and technically he has done a fantastic job, I have the Juno now for the first time in years back in operation and he gives me great pleasure. It's like buying a new synth that sounds awesome. I can only recommend Alexander. Anyone who cares about his ailing vintage sound machine should get in touch with him.

Original Text: Alexander betreut bereits seit Jahren meinen JP4 zu meiner vollsten Zufriedenheit und hat ihm wiederholt allfällige Macken ausgetrieben. Insofern war klar daß nur er in Frage kommt, einen seit langer zeit vernachlässigten Juno 106 wieder auf Vordermann zu bringen. Sowohl optisch als auch technisch hat er dabei einen fantastischen Job gemacht, ich hab den Juno nun das erste mal seit Jahren wieder in Betrieb und er bereitet mir große Freude. Es ist als hätte ich mir einen neuen Synth gekauft, der fantastisch klingt. Ich kann Alexander nur empfehlen. Wem seine kränkelnde Vintage Klangmaschine am Herz liegt sollte sich jedenfalls mit ihm in Verbindung setzen.

Date
2018-10-11
Name
Pontus Firechild Hagberg
Instrument
ELKA Synthex
Location
Sweden

Just want you to know that the voiceboard arrived back to my studio today and after installation everything worked perfectly, thank you VERY much! The speed and knowledge from you is top notch!

Date
2018-10-10
Name
Tom Moravansky
Instrument
PPG Wave 2.3
Location
US

I had a problem with my Wave 2.3. When the wavetable was swept, it would start, then reset back to the first partial then sweep some more. I do not have the proper logic analyzer and high speed tools to diagnose the problem so I sent my boards to Alexander. He rapidly determined which chips were bad, replaced them, and then fully tested the boards. During testing, he noticed a sporadic digital noise that could be heard while playing and kept the boards until he could figure out and fix that too. Now this PPG is sounding amazing again. Very thankful that Alexander offers this service for us PPG owners.

Date
2018-10-05
Name
Christian
Instrument
Kawai RV4
Location
Salzburg / Austria

Translation: As always, Alexander did the repair perfectly and in no time! Even my lanky effect device got the same service as "the big ones" (PPG, Moog ...). Therefore: I only leave my synths for myself - and Alexander! Many thanks!

Original Text: Wie immer hat Alexander die Reparatur perfekt und in kürzester Zeit erledigt! Selbst mein mickriges Effektgerät bekam den gleichen Service wie „die Großen“ (PPG, Moog…). Daher gilt: an meine Synths lass ich nur mich selber - und Alexander! Danke vielmals!

Date
2018-04-30
Name
Wolfgang Pawlik
Instrument
KORG SQ-10
Location
Vienna / Austria

Translation: After more than 15 years in deep sleep, I decided to have my SQ-10 repaired, which I bought half broken and with intermittent errors. After some research on the internet, I came across "coincidentally" (well, there are no coincidences) on Virtual Music and Mr. Guelfenburg and can only say that this coincidence was the first choice. I am very satisfied with the friendly service and the very good result of the quick repair.

Original Text: Nach über 15 Jahren im Dornröschenschlaf habe ich mich entschlossen, meinen SQ-10, den ich damals halb defekt, bzw. mit intermittierenden Fehlern erstanden habe, reparieren zu lassen. Nach einiger Recherche im Internet stieß ich "zufällig" (es gibt ja keine Zufälle) auf Virtual Music bzw. Herrn Guelfenburg und kann nur sagen, dass dieser Zufall aller erste Wahl war. Bin sehr zufrieden über die freundliche Bedienung und das überaus gute Ergebnis der raschen Reparatur.

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