Feedback

Date

2020-05-28

Name

JY

Instrument

Moog Model D Reissue + MUSE

Location

Bali, Indonesia

Very pleased with the Muse upgrade, Alexander of Virtual Music has been really helpful and prompt with customer support. Happy as Larry!!! Thank you!

Date

2019-10-03

Name

Bob Coover

Instrument

PPG Wave 2.3

Location

San Francisco Bay Area, California, USA

Alex is great! He knows the PPG line very thoroughly, and is responsible for getting my 2.3 working again. He is also very into synthesizers and an all around easy person to work with.

Date

2019-10-09

Name

Tobias

Instrument

Roland Juno 106

Location

Vienna / Austria

Translation: Perfect service, fair price, amazing know-how and super friendly! Thank you for the sovereign work. Would do business with you gladly again! Greetings, Tobias

Original Text: Perfektes Service, fairer Preis, Wahnsinns Know-How und super freundlich! Vielen Dank für die souveräne Arbeit. Gerne wieder! Liebe Grüße, Tobias

Date

2019-06-12

Name

Reinhard Volk

Instrument

Rhodes Chroma

Location

Germany

Translation: What I hardly thought possible: Mr. Guelfenburg has brought my instrument back to play. Highly professional and competent, fast and reliable - absolutely recommendable! Thank you very much!

Original Text: Was ich kaum noch für möglich gehalten hätte: Herr Guelfenburg hat mein Instrument wieder zum Spielen gebracht. Hochprofessionell und kompetent, schnell und zuverlässig - absolut empfehlenswert! Herzlichen Dank!

Date

2019-04-16

Name

Fabio

Instrument

Muse Kit for Minimoog Reissue

Location

Italy

I purchased a Muse kit for my Minimoog reissue. What to say now is something else entirely. It's that extra touch we wanted!! I was satisfied. Thank you!

Date

2019-03-22

Name

Manfred Waluga

Instrument

Fairlight CMI IIX

Location

Herzogenrath / Germany

Translation: I have just installed the Fairytale system and have to say that this solution (after having installed another SD solution) has really convinced me. The installation is much easier, the handling with the separate control panel is much more ergonomic for me. And now I have both floppy drives available again.

My conclusion: Recommended extension for the Fairlight CMI with modern storage media while retaining all the original functionality. Great job Alexander!

Original Text: Ich habe mir gerade das Fairytale System eingebaut und muss sagen, dass mich diese Lösung (nach einer anderen SD-Lösung) jetzt wirklich überzeugt hat. Der Einbau ist deutlich einfacher, das Handling mit dem separaten Bedienteil ist wesentlich ergonomischer für mich. Und nun habe ich auch beide Disketten-Laufwerke wieder verfügbar.

Mein Fazit: Empfehlenswerte Erweiterung für den Fairlight CMI mit modernen Speichermedien unter Beibehaltung der gesamten Original-Funktionalität. Super Job Alexander!

Date

2019-02-03

Name

Todd Campbell

Instrument

PPG Wave 2.3 and Waveterm B

Location

USA

Alexander has been invaluable and helpful in diagnosing my Wave 2.3's issues. He is an amazing resource, and I am so thankful Virtual Music exists.

Date

2019-01-28

Name

Udo A

Instrument

Moog Reissue Model D / MUSE

The overall "The Muse" - package is excellent. Hardware and software are perfectly implemented. The installation is not difficult, but also not quite easy for totally untrained people. Most important: You need patience, the right tools and some sensitivity. My Moog now finally plays itself highly precise regarding the use of mod- and pitchwheel as well as AT as alternative Controller for ModWheel usage. The package includes (via download) SysEx patches which are extremely helpful and accelerate the calibration and adjustment of the Moog with different pitch and modwheel values. As mentioned, to my (positive) surprise also the aftertouch now works perfectly as an alternative controller for modwheel modulations. My conclusion is that "The Muse" makes the Moog Reissue the perfect D.

Date

2019-01-07

Name

Manfred Waluga

Instrument

PPG Wave 2.3

Location

Herzogenrath / Germany

Translation: My Wave 2.3 had problems reading the waveform memory. Under the expert guidance of Alexander, we identified the fault to be in the processor board.
The repair was quick and it returned the week before Christmas. Perfect processing! My PPG Wave 2.3 works again :) Thank you for the usual professional help!

Original Text: Mein Wave 2.3 hatte Probleme beim Auslesen des Wellenformspeichers. Unter fachkundiger Anleitung von Alexander wurde dann das Prozessorboard als Ursache identifiziert, und noch in der Woche vor Weihnachten zügig repariert und zurückgesandt. Abwicklung perfekt! Wave 2.3 jetzt auch wieder :) Vielen Dank für die gewohnt professionelle Hilfe!

Date

2018-12-19

Name

Tobias Menguser

Instrument

Prophet VS

Location

Altlussheim / Germany

Translation: My Prophet VS was with Alexander this year and was overhauled. Both technically and visually one might think that the sampler is just coming out of production. I am very satisfied! Thank you Alexander!

Original Text: Mein Prophet VS war dieses Jahr bei Alexander und wurde überholt. Sowohl technisch als auch optisch könnte man meinen, dass der Sampler gerade aus der Herstellung kommt. Ich bin super zufrieden! Vielen Dank Alexander!