Letterhead

What our clients say

Leave Feedback

Feedbacks

Date
2015-06-15
Name
KRZSYS
Instrument
all of my beauties
Location
vienna

I do always sleep well, and i know why i wake up with a smile : ) thank you! virtual music expands my life in many ways. sudden death could be a hazard to any of my devices at any time!!! being customer of that mentioned "one of a kind" company is like having a partner that stays like sitting right next to your seat. thank you for your outstanding expertise, world class engineering, real friendship (=excellent communication), and all the love you spend to my babies.  : )

Date
2015-05-22
Name
Robert Stoeger
Instrument
Access Virus A
Location
3492 Etsdorf

Translation: Alexander has breathed life back into the instrument, burned by the wrong power supply, at a really moderate price. This service is really recommendable. Thanks Alexander!

Original text: Alexander hat dem dem durch falsche Netztteil abgebrannten Instrument wieder das Leben eingehaucht, und das zu einen wirklich moderaten Preis. Dieses Service ist wirklich weiter zu empfehlen. Besten Dank Alexander!

Robert

Date
2015-02-16
Name
J. Lewis
Instrument
PPG WAVE 2.2
Location
Baltimore, MD, USA

As always, Alexander has provided me with both excellent advice and excellent service. even though he is half way around the world, he is the only person I trust to give me advice, provide parts, and to work on my PPG Waves. he would also be my first consult if my Elka Synthex should act up. this is a man who knows his craft, is honest, and has never let me down in years of dealing with him thru multiple ship-in repairs and assistance on home-based repairs. Don't bother to look elsewhere, technicians like this are next to impossible to find, and if you happen to find someone remotely qualified, they usually aren't a quarter as pleasant as Alexander. I wouldn't trust anyone else.

Date
2014-09-14
Name
Marcello Noia
Instrument
PPG 2.3 and Waveterm B
Location
Genova / Italy

I initially asked Alexander for some information, and as it turned out to be, he gave full support for everything I needed. Very professional, he sent me all the parts that I needed rebuilt professionally. It has been a real pleasure dealing with him. Again thank you very much!

Marcello

Date
2014-07-02
Name
Thomas Braune
Instrument
Prophet VS
Location
Syke

Translation: Alexander, thank you for your service!

My Prophet VS is again like new! All the buttons talk immediately, the transformer is silent, and the modification of the housing is mandatory for all VS users. The Vectorstick of my VS was replaced by a stick from the Neuron, a super solution, which is also visually very nice. The contact is great, and one is always informed about the course of the service.

Original text: Alexander, vielen Dank für dein Service!

Mein Prophet VS ist wieder wie neu! Alle Taster sprechen sofort an, der Trafo ist lautlos, und die Modifikation des Gehäuses ist für alle VS User Pflicht .Der Vectorstick meines VS wurde durch ein Stick vom Neuron ersetzt , eine super Lösung, die auch optisch sehr schön ist.Der Kontakt ist ausgesprochen angenehm, und man wird immer über den Verlauf des Service informiert.

Also nochmals vielen Dank !
Viele Grüße Thomas Braune

Date
2014-05-19
Name
Gabriel
Instrument
Prophet VS
Location
Basel - Switzerland

With my Prophet VS not working properly anymore. I decided to go for a "full restoration package", including repair of the power supply, the case reinforcement, change of all switches, the slider and the display foil.  Thanks to Alexander´s diligence and proffessionalism I have now what feels and acts like a new VS!

Alexander, a big THANK YOU for your top work! It has been a great pleasure communicating with you, and your almost daily updates of the work progress is something I really enjoyed. Maybe strange to say in a repair situation, but really looking forward to the next "project" with you!

Date
2014-03-30
Name
Sebastian
Instrument
Sequential Circuits Pro-One
Location
Dresden

Alexander ist ein absoluter Experte auf dem Synthesizer-Gebiet. Darüber hinaus auch sehr schnell in der Erledigung des Auftrages und vor allem ein überaus angenehmer und freundlicher Kontakt.

Mein SC Pro-One war aufgrund der alten klebrigen Tastatur und einer starken Verstimmung nahezu unspielbar. Das Keyboard-Upgrade hat Wunder bewirkt. Ich habe einen praktisch neuen Monosynth zurückbekommen. Versand hat auch bestens funktioniert. Ist zwar schon ne Weile her, aber vielen Dank nochmal, Alexander!! Der Kleine schmatzt immer noch fett wie eh und je...

Viele Grüße!

Sebastian

Date
2014-03-27
Name
Peter
Instrument
Oberheim OB-Xa, Oberheim DSX
Location
Baden, Austria

Very satisfied with Alex's work, he is a real pro and I couldn't believe how fast he worked. Very sweet person and he would keep me updated with the synthesizer's state. I am looking forward to deal with him in the future as well. Thank you!

Date
2014-03-27
Name
Stephane
Instrument
prophet VS
Location
jperpignan; france

alexander is a super nice guy and very serious. it has given new life to my backlight of the prophet VS. highly recommended! TOP

Date
2014-03-22
Name
Joni
Instrument
PPG Wave 2
Location
Edinburgh

I have a working PPG again! Huge thanks to Virtual Music's phenomenal repair service. Alexander is an absolute pleasure to do business with, great attention to detail, thorough testing and investigating and intelligent solutions... all this with excellent, frequent and prompt communication.

Exemplary customer service! I wouldn't hesitate to recommend this service.

Alexander, you are one in a million, keep it up, I know I'll be back when things go wrong with another of my synths,

thank you, thank you, thank you! (now back to those wave tables and gorgeous filters that have never sounded so good!)

cheers,
joni

© 2003-2018 Alexander Guelfenburg, Virtual Music e.U. – Vintage synthesizer repair service. Application of service hints and usage of products at your own risk. Changes without notice. With the use of this web page you accept our General Business Terms. Legal Disclosure | Data Privacy Statement | Coding: Gernot Ebenlechner