What our clients say
Feedbacks
- Date
- 2014-03-22
- Name
- Joni
- Instrument
- PPG Wave 2
- Location
- Edinburgh
I have a working PPG again! Huge thanks to Virtual Music's phenomenal repair service. Alexander is an absolute pleasure to do business with, great attention to detail, thorough testing and investigating and intelligent solutions... all this with excellent, frequent and prompt communication.
Exemplary customer service! I wouldn't hesitate to recommend this service.
Alexander, you are one in a million, keep it up, I know I'll be back when things go wrong with another of my synths,
thank you, thank you, thank you! (now back to those wave tables and gorgeous filters that have never sounded so good!)
cheers,
joni
- Date
- 2014-03-17
- Name
- Ramon Rojas
- Instrument
- Fairlight IIx
- Location
- Barcelona
A new Fairlight IIx system hits the road. Alex successfully completed the repair of a long sought-after lightpen and now I can draw those beautiful harmonics to create brand new never-heard-before tones with it. The lightpen cherry has completed the Fairlight cake. Great job!
- Date
- 2014-03-12
- Name
- David Cilia
- Instrument
- PPG Wave 2.2
- Location
- Paris
I ordered the OS V8.3 and some parts for my Wave. Alexander responds quickly and with patience to all my silly questions ;-)
It's a great pleasure to communicate with him.
Thanks!
- Date
- 2014-01-20
- Name
- Kenneth Abildgaard
- Instrument
- PPG Wave 2, PPG Wave 2.3, Emulator
- Location
- Aarhus, Denmark
I just want to thank Alexander for all his help throughout these past few years. I can't thank him enough for his wisdom and good advice.
A VERY recommendable man !!!
Kenneth.
- Date
- 2014-01-20
- Name
- Ypodimatopoulos Kyriakos
- Instrument
- PPG Wave 2.2
- Location
- Greece
EVERYTHING WAS PERFECT, COMMUNICATION! VERY FAST DELIVERY! PACKAGING! DETAILS FOR THE PRODUCT! ALEXANDER IS DOING VERY GOOD JOB! THANK YOU FOR EVERYTHING...!
- Date
- 2013-10-21
- Name
- Christophe
- Instrument
- Rhodes Chroma
- Location
- Paris
Alex the great sorcerer has bring to life my Chroma
Thank you very much for your work
Cheers, Christophe
- Date
- 2013-10-02
- Name
- M.ALBadri
- Instrument
- Elka Synthex
- Location
- somewhere
Translation: Alexander, he is a perfectionist. The greatest Synthex on Earth. After the complete treatment from you.
Original text: Ein Perfektionist der Alexander. der gei.... Synthex on Earth. nach der Komplett-Behandlung bei Dir.
- Date
- 2013-06-14
- Name
- Peter Kliegelhoefer
- Instrument
- PPG Wave 2.3 OS v8.3
- Location
- Munich, Germany
Alexander is THE benchmark for excellent service: always friendly, very supportive and responsive, and technically highly skilled. Many thanks, highly recommendable - TOP!
- Date
- 2013-03-27
- Name
- Leigh Williamson
- Instrument
- PPG Wave 2.3
- Location
- United Kingdom
Alexander is a great guy to deal with and the new OS 8.3 for the PPG is excellent. I'd recommend any day.
Many thanks
Leigh
- Date
- 2013-03-12
- Name
- Dubravko Simag
- Instrument
- Oberheim Matrix 1000
- Location
- Zagreb, Croatia
I brought my faulty Obbie personally to Vienna expecting the service to last couple of days or weeks, and to pick it up on my next visit. To my great surprise the unit was fixed the very same day (there were 3 issues to fix, so there was work to be done), tested for couple of hours, and now, one day later, I have beautifully working Matrix back home. I even got upgraded eprom with some bugfixes! Their professionalism is really on high level and I can recommend them to anybody. Thank you!
Best regards,
Dubravko